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  • Get 10% OFF on all the Prepaid Orders
  • Get 10% OFF on all the Prepaid Orders
  • Get 10% OFF on all the Prepaid Orders

We value your satisfaction and aim to provide you with the best shopping experience.

⚠️ Important: NO RETURNS ACCEPTED

Exchange Policy

We offer a 7-day exchange policy from the day you receive your order.
Please note: Only 1 exchange is allowed per order.

To be eligible, items must be:

  • Unworn or unused

  • With original tags attached

  • In the original packaging

  • Accompanied by a receipt or proof of purchase

Please upload an unboxing video of the parcel, along with a 360° view clearly showing the product from the front and back sides.

Size Exchange

Customers can request a size exchange within 7 days of delivery.

  • The item must pass our quality check before the replacement is dispatched.

  • No courier charges will be applied for exchanges.

  • Only one size exchange is allowed per order.

Exceptions for Exchange

Exchanges will only be accepted if:

  • The product received is damaged or defective.

  • The issue is reported within 48 hours of delivery.

Exchange Process

  • The returned product will undergo a quality check.

  • Once approved, a replacement will be dispatched.

Return shipments must be sent to:

Poshak Hub

Address:
TA-187 2nd Floor
Gali Number 2, Tughlakabad Extension,
Near Haldiram, New Delhi 110019

Refund Policy

Cancellations & Refunds

Orders cannot be cancelled or refunded once processed.

Store Credit Refunds

Refunds will only be issued in the form of store credit under the following conditions:

  • If the order is not delivered within 30 days due to Poshakhub's inability to ship.

  • If the shipping location is unserviceable by our courier partners.

No Refund for Damaged Products

Damaged products are eligible only for exchange as per our exchange policy.

Refund Exclusions

Refunds will not be provided in cases such as:

  • Incorrect or insufficient address entered by the customer.

  • Recipient unavailable at the delivery location.

  • Refusal to accept delivery.

  • Customer dissatisfaction after product delivery.

  • Force majeure events (natural disasters, strikes, etc.).

  • Product tampering by the customer.

Refund Timeline

Once approved, refunds will be processed within 7–10 business days.

Contact Us

For any questions or support, please reach out:

Email: poshakhub24@gmail.com
Phone: +91 9990886567
Business Hours: 10:00 AM – 06:00 PM

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